Remote Support
IT Service Call offer instant Remote Computer Support wherever you or your computer may be. All you need is an internet connection, whether dial-up or broadband. Our Rescue service works behind all firewalls and other security devices, so there is no complicated configuration required in order to get support.
Our Remote Computer Support is provided free to all maintenance customers and to non maintenance customers it is available for a nominal cost.We offer 24/7 instant secure,safe and reliable remote computer support through our professional highly trained certified tier 1, 2 and 3 engineers. Why wait for a technician to call you back or come to you for support when you can have instant support over the phone or remote computer support.
With our remote computer support you can say bye to waiting for an Engineer to arrive on-site or having to be talked through 'simple' steps, as we can help you instantly. Contact us to find out more.
Our remote computer support is 100% secure. Customers must permit a support agent to use each Rescue function (Remote Control, Desktop View, File Transfer, System Information, and Reboot & Reconnect).
Customers can choose to terminate the session at any time and all traces of the Customer Applet disappear from the remote PC when the session is finished.
Our Rescue Remote Support also complies with HIPAA, Sarbanes-Oxley and other corporate, local, and federal legislation with end-to-end, 256-bit SSL encryption - the same security levels used and trusted by major banking institutions.
So you can rest assured that your Remote Rescue session connection is 100% safe, secure and reliable.
To find out more, you can call IT Service Call FREE on 0800 612 7242
